The Text Message That Captured a $6,000 Job
How a 1-minute automated response turned a website form submission into a massive electrical upgrade job while the tradie was busy in a ceiling cavity.
The Form Submission That Almost Went Nowhere
It was 1:13 PM on a Tuesday. Peter submitted a contact form on G-TEC Electrical's website. He needed a quote for an electrical board upgrade on his 1967-built home.
He'd visited three other electrician websites that morning. Two had contact forms. One had a phone number he could call.
The Usual Story
Normally, the form goes to an email inbox. The tradie sees it hours later. By then, the homeowner has booked someone else. The fastest responder wins.
But that's not what happened with Peter.
The Outcome
Glenn (the electrician) was pulling cable through a ceiling when Peter messaged. He didn't see it immediately.
But because Peter felt acknowledged instantly, he stopped looking for other electricians. He sent photos. He waited.
Board upgrade + circuits. Two-day project.
The After-Hours Lead
The same week, another lead came through at 9:08 PM. Most electricians have their phones off. Lead lost.
Jason submits contact form.
"No worries give me a call anytime. Cheers."
- Jason (Lead)
Glenn calls Jason back. Schedules quote for weekend.
Meet Glenn: The Electrician
Glenn runs G-TEC Electrical in Toowoomba. Great tech skills, happy customers, but struggled with inconsistent lead flow and "feast or famine" cycles. He was trying to compete with big companies that had full-time office staff.
"I'd started making my own Facebook ads but had no idea what I was doing... Phil worked his magic—new website, CRM, systems. I wish I'd met him earlier."
We find that a lot of tradies are running blind. You learned a trade to do good work, not to have to then learn software and marketing. That's where we come in and make sure every trade can have a fair go.
The Complete System
Pro Website
60s Response
CRM Pipeline
Review Gen
What Customers See vs. What Automation Does
"Communication has been accurate and timely... work completed on schedule."
- Inquiry submitted, immediate touchpoint follow-up
- Book a call at your convenience follow-up sequence
"Turned up on time... made the whole process really easy."
- Appointment time based "I'll be there shortly" SMS
- 24hr Appointment Reminder
How The Infrastructure Works
Trigger
Missed Call, Form Fill, or FB Message
60s Action
System sends SMS & Email instantly.
Handoff
Lead is warm. You take over.
Simple Pricing. Early Bird Rates.
Lock in your rate as we grow.
Foundation Rate
Increases to $349 soon.
Real Results from Businesses Across the US & Australia
"I'm very fortunate that Phil and I crossed digital paths a few months ago. I'd started making my own Facebook ads but had no idea what I was doing... What was meant to be a quick half-hour Zoom call turned into a two-hour chat. I decided to jump on board, and Phil worked his magic — new website, landing pages, CRM systems, SEO, and more."
"Phil from Echo Studios and his connections/team are absolutely incredible... Phil has created me a landing page, website, and has developed an automated system to help with all my customer enquiries... This systems Phil has created for my business are amazing. Phil has so much passion, enthusiasm and dedication."
"Echo Studios has done and continues to do some amazing work for me. Phil never ceases to amaze me with his marketing and business knowledge. So great."
"Working with Echo Studios has transformed my business's online presence and growth trajectory... What sets Echo Studios apart is their genuine investment in my success... I'm thrilled with the progress we've made and will continue partnering with Echo Studios."
"Phil from echo studios have designed us a website that is simple and easy to use. it defiantly helps us standout. the turnaround time that everything went live was very quick... I look forward to continuing to work alongside Phil and the team."
"Echo Studios has been instrumental in helping me grow my business. The website they built for me has been a game-changer, and the support I've received has been outstanding."
